This website is operated by The Phil Richardson Practice, a private clinical practice based in the United Kingdom. I take your privacy seriously, and this policy explains how your personal information is collected, used and protected when you visit this site or contact me.

1. Information I Collect

When you submit a confidential enquiry through this website, I collect the minimum information needed to respond personally:

  • Your name
  • Your email address
  • The short message you choose to share

You may choose to include information about your health. If you do, it is treated with complete discretion and stored securely.

This website does not collect any unnecessary personal data.

2. How Your Information Is Used

Your information is used only for:

  • Reading and responding to your enquiry
  • Understanding whether my approach is appropriate for your needs

I do not use your information for marketing, mailing lists or automated decision‑making.
You will never receive a newsletter or promotional email from me unless you explicitly request it.

3. How Your Information Is Stored

Enquiries submitted through this website are delivered securely via email and handled according to UK GDPR requirements.

I do not store your information in external marketing databases or automated CRM systems.

Your data is never shared with third parties unless legally required.

4. Confidentiality

All enquiries are read personally, not by assistants or automated systems.
Anything you share is held in strict confidence.

If your enquiry leads to a clinical consultation, you will receive further information on how your clinical records are handled.

5. Your Rights

Under UK GDPR, you may request:

  • Access to the information I hold about you
  • Correction of any inaccurate information
  • Deletion of your information

To request any of the above, you can contact me using the same private email address used for confidential enquiries.

6. Cookies and Website Analytics

This website uses only essential cookies required for basic functionality.

  • No advertising cookies
  • No behavioural tracking
  • No third‑party analytics scripts unless explicitly added later

If website analytics are added in the future, this policy will be updated.

7. Links to Other Websites

This website may contain occasional links to trusted external sites.
I am not responsible for their privacy practices.

8. Contact

If you have questions about this policy or your data, you can contact me directly at:

Confidential enquiry

I will respond personally.

Last updated: March 2026