{"id":3,"date":"2026-02-20T10:10:45","date_gmt":"2026-02-20T10:10:45","guid":{"rendered":"http:\/\/philrichardson.co.uk\/?page_id=3"},"modified":"2026-02-25T15:24:22","modified_gmt":"2026-02-25T15:24:22","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/philrichardson.co.uk\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">This website is operated by&nbsp;<strong>The Phil Richardson Practice<\/strong>, a private clinical practice based in the United Kingdom. I take your privacy seriously, and this policy explains how your personal information is collected, used and protected when you visit this site or contact me.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Information I Collect<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you submit a confidential enquiry through this website, I collect the minimum information needed to respond personally:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your name<\/li>\n\n\n\n<li>Your email address<\/li>\n\n\n\n<li>The short message you choose to share<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You may choose to include information about your health. If you do, it is treated with complete discretion and stored securely.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This website does not collect any unnecessary personal data.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. How Your Information Is Used<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your information is used only for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reading and responding to your enquiry<\/li>\n\n\n\n<li>Understanding whether my approach is appropriate for your needs<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">I do&nbsp;<strong>not<\/strong>&nbsp;use your information for marketing, mailing lists or automated decision\u2011making.<br>You will never receive a newsletter or promotional email from me unless you explicitly request it.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. How Your Information Is Stored<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Enquiries submitted through this website are delivered securely via email and handled according to UK GDPR requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I do&nbsp;<strong>not<\/strong>&nbsp;store your information in external marketing databases or automated CRM systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your data is never shared with third parties unless legally required.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Confidentiality<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All enquiries are&nbsp;<strong>read personally<\/strong>, not by assistants or automated systems.<br>Anything you share is held in strict confidence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your enquiry leads to a clinical consultation, you will receive further information on how your clinical records are handled.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Your Rights<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Under UK GDPR, you may request:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to the information I hold about you<\/li>\n\n\n\n<li>Correction of any inaccurate information<\/li>\n\n\n\n<li>Deletion of your information<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To request any of the above, you can contact me using the same private email address used for confidential enquiries.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Cookies and Website Analytics<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website uses only essential cookies required for basic functionality.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No advertising cookies<\/li>\n\n\n\n<li>No behavioural tracking<\/li>\n\n\n\n<li>No third\u2011party analytics scripts unless explicitly added later<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If website analytics are added in the future, this policy will be updated.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Links to Other Websites<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website may contain occasional links to trusted external sites.<br>I am not responsible for their privacy practices.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Contact<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about this policy or your data, you can contact me directly at:<\/p>\n\n\n<div class='fluentform ff-default fluentform_wrapper_4 ffs_default_wrap'><form data-form_id=\"4\" id=\"fluentform_4\" class=\"frm-fluent-form fluent_form_4 ff-el-form-top ff_form_instance_4_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_4_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Confidential enquiry<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='3' \/><input type=\"hidden\" id=\"_fluentform_4_fluentformnonce\" name=\"_fluentform_4_fluentformnonce\" value=\"64b684fa32\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F3\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_4_names_first_name_' id='label_ff_4_names_first_name_' >First Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_4_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Enter Your First Name\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_4_names_last_name_' id='label_ff_4_names_last_name_' >Last Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_4_names_last_name_\" class=\"ff-el-form-control\" placeholder=\"Enter Your Last Name\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_email' id='label_ff_4_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_4_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_description' id='label_ff_4_description' aria-label=\"Please provide a few key words about the nature of your enquiry\">Please provide a few key words about the nature of your enquiry<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_4_description\" name=\"description\" id=\"ff_4_description\" class=\"ff-el-form-control\" rows=\"3\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group    ff-el-input--content'><div class='ff-el-form-check ff-el-tc'><label aria-label='I consent to have Phil Richardson store and use my submitted information so he can respond to my inquiry (GDPR)' class='ff-el-form-check-label ff_tc_label' for=gdpr-agreement_ab0db0e180e71bc6a57509f2420ce872><span class='ff_tc_checkbox'><input type=\"checkbox\" name=\"gdpr-agreement\" class=\"ff-el-form-check-input ff_gdpr_field\" data-name=\"gdpr-agreement\" id=\"gdpr-agreement_ab0db0e180e71bc6a57509f2420ce872\"  value='on' aria-invalid='false' aria-required=true><\/span> <div class='ff_t_c'>I consent to have Phil Richardson store and use my submitted information so he can respond to my inquiry (GDPR)<\/div><\/label><\/div><\/div><div class='ff-el-group ff-text-center ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-sm ff_btn_style wpf_has_custom_css\"  aria-label=\"Send\">Send<\/button><\/div><\/fieldset><\/form><div id='fluentform_4_errors' class='ff-errors-in-stack ff_form_instance_4_1 ff-form-loading_errors ff_form_instance_4_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_4_1 = {\"id\":\"4\",\"ajaxUrl\":\"https:\\\/\\\/philrichardson.co.uk\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"asteriskPlacement\":\"asterisk-right\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_4_1\",\"form_id_selector\":\"fluentform_4\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"names[last_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global_message\":\"This field must contain a valid email\",\"global\":true}},\"description\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"gdpr-agreement\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}}},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n            \n\n\n\n<p class=\"wp-block-paragraph\">I will respond personally.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: March 2026<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This website is operated by&nbsp;The Phil Richardson Practice, a private clinical practice based in the United Kingdom. I take your privacy seriously, and this policy explains how your personal information is collected, used and protected when you visit this site or contact me. 1. Information I Collect When you submit a confidential enquiry through this&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_monsterinsights_skip_tracking":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/philrichardson.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/philrichardson.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/philrichardson.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/philrichardson.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/philrichardson.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":4,"href":"https:\/\/philrichardson.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":97,"href":"https:\/\/philrichardson.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/97"}],"wp:attachment":[{"href":"https:\/\/philrichardson.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}